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A system built around the way you work. Not the other way around.

When a spreadsheet has become the most important system in your business, or off-the-shelf software only does part of the job, we build a system that fits the process. With permissions, approvals, a dashboard and connections to what already works for you.

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A sample system with fictional data. Switch roles: manager, agent or supplier.

The spreadsheet used before the system
No.CustomerJobSupplierStatusNotes
1041Harbor Lane OfficesInstall workstationsOakline FurnitureNew
1038Vine Street ClinicReplace reception deskOaklineIn progress?Who’s talking to the supplier??
1036Northlight StudioLighting for the main hallLumen DesignIn progress
1033Palm Grove SchoolRenovation quoteLumen DesignCheck with DanDon’t touch this column
1029Harbor Lane OfficesStorage cabinetsOakline FurnitureClosed (I think)Updated: ?

Who updated what? What’s waiting for approval? What’s overdue? In a spreadsheet you have to ask. In a system you can see it.

Open
4
Awaiting approval
1
Open over 3 days
2
Approved
1

New 1

  1. WO-1041Install workstationsHarbor Lane Offices · Oakline FurnitureOpened yesterdayApproved

In progress 2

  1. WO-1038Replace reception deskVine Street Clinic · Oakline FurnitureOpen 4 daysApproved
  2. WO-1036Lighting for the main hallNorthlight Studio · Lumen DesignOpen 2 daysApproved

Awaiting approval 1

  1. WO-1033Renovation quotePalm Grove School · Lumen DesignOpen 5 daysApproved

Approved 1

  1. WO-1029Storage cabinetsHarbor Lane Offices · Oakline FurnitureOpen 9 daysApproved

What we build.

  1. Internal management system

    One place where all of the team’s work is managed, instead of five spreadsheets.

  2. Purpose-built CRM

    Customers, inquiries and documents, exactly the way your business sells and serves.

  3. Customer and supplier portal

    Each side sees what belongs to them and updates it themselves, without phone calls.

  4. Operations dashboard

    What’s open, what’s stuck and what needs a decision today, based on real data.

  5. Approvals and statuses

    Who approves what and when, with a record of every change.

Buy or build?

Not every business needs its own system. Here’s how we help you decide.

An off-the-shelf system is enough if:

  • Your process is similar to most businesses in your field
  • An off-the-shelf system covers most of the work without workarounds
  • The team is small and your needs are stable

It’s worth building if:

  • The process is part of what sets your business apart
  • The team works around the system instead of the system working for them
  • Several systems and spreadsheets hold one process together

Systems we’ve already built.

From the fieldIt started on monday.com. As the needs grew, we built a dedicated CRM for the office.Y. Gindi & Co.Tax consulting firm · WhatsApp, lead journey and a custom CRMNo inquiry disappears just because someone forgot to follow up.Read the full story From the fieldA management system built for the business, beneath a WhatsApp layer.Karaoke JerusalemKaraoke room rentals · WhatsApp and a custom CRMNot just a chatbot, not just a CRM. One system from the booking to the next visit.Read the full story

How it gets built.

  1. We map the work

    We sit with the people who do it and learn what happens, who decides and where things get stuck.

  2. A first version that works

    The core process, with real data. The team starts using it early.

  3. We expand in stages

    Permissions, reports and automations are added step by step, based on what comes up in daily use.

  4. We connect and support

    Integration with your existing systems, documentation, and ongoing support or prepaid hours.

Defined project · Prepaid development hours · Ongoing support. Together we’ll define the scope of work around what you need.

Questions we often get.

When is it better to build a system rather than buy one?

When the process is part of what sets your business apart, when an off-the-shelf system forces the team to work around it, or when several tools and spreadsheets hold one process together. When an existing product is the right fit, we’ll tell you.

How long does it take to build a system?

It depends on the scope. We start with a first version that handles the core process and expand in stages, so the team starts working with it early instead of waiting for the end of the project.

Will the system connect to what we use today?

Yes. That’s part of the plan from the start. We connect to your CRM, accounting software, WhatsApp or any other system the business needs.

What about permissions and security?

Each user sees and does only what their role allows. Actions are logged, so you can always tell who changed what and when.

Who owns the system in the end?

The system is built for your business and documented. Ownership and access to the code are agreed in advance, as part of the proposal.

Who maintains the system after launch?

You can continue with us through prepaid development hours or ongoing support, or your own team can maintain it based on the documentation.

How much does it cost?

It depends on the scope, the number of users and the connections to other systems. After a short call, you’ll get a clear direction and a proper proposal.

Which of your spreadsheets should have been a system long ago?

Let’s talk about itMessage us on WhatsApp

Contact

Let our solutions work for you.

No spec or requirements document needed. A few sentences about the problem are enough, and we’ll come back to you with a direction.

We’ll send a short verification code to this number on WhatsApp.